393 Reviews Found
Confirmed Service Customer
As with all service visits... promptly got the parts, serviced the trucks front suspension and steering components. As th8s is a k3500 HD dually, they don't have the equipment to do the alignment. They recommend a shop, delivered my dually to it and I brought the Service Advisor right back to the dealership.
Alicia L.
ELGIN
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Confirmed Service Customer
As always my experience with Travis at Rush is great
Sonya L.
ELGIN
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Confirmed Service Customer
I'm not the biggest fan of Chevrolet in general because of the problems I've had with my purchases of recent. Having said that, Travis in service is a spectacular representation of above and beyond service for Rush. He represents the organization well and is always great communicating and setting expectations.
Brett R.
ELGIN
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Confirmed Service Customer
As ALWAYS Mr. Travis in service has continued through out the years made sure I left HAPPY with my service at RUSH. He is top tier when it comes to "great customer service" He really does care about his customers and I really do appreciate it.
Crystal M.
ELGIN
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Confirmed Service Customer
I completely my survey over the phone …. I do not want to wait my time again sharing my experiences for them to be deleted or removed!!!!!!! Speaking with David the Manager he was unable to find my surveys which I fill out every visit!! Thanks
Joyce U.
ELGIN
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Confirmed Sales Customer
Ricardo Lopez made my experience very smooth. He is an expert and answered all my questions. I will definitely recommend Rush Chevrolet to my friends and family.
Erica J.
ELGIN
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Confirmed Service Customer
I won’t be returning. I was told oil changes were covered since I purchased the car there. They were covered up until this time and now I’m told that isn’t the case. I am about to purchase an additional car, but it won’t be here because I was lied to.
Michael H.
PFLUGERVILLE
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Confirmed Service Customer
Everything was fine except that my appointment was at 9am and my vehicle was not pulled in till around 9:20-9:30. I understand things happen but I arrived at the dealership at 8:20
Mark J.
GEORGETOWN
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Confirmed Service Customer
Customer service was ok. Got me in and out fast
Chaundra S.
MANOR
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Confirmed Service Customer
Thank you Travis for always making my experience with rush great.
Sonya L.
ELGIN
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Confirmed Sales Customer
Ruben is a great guy. He is very knowledgeable and very respectful. I will recommend Rush to my family!
Jimmie H.
ELGIN
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Confirmed Sales Customer
Right away they made me feel like family and the customer service was awesome. They were able to put me in my first new car and there's no other feeling than having a brand new car...
Josue S.
GEORGETOWN
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Confirmed Sales Customer
I came there with a car in mind, but I didn’t know what trim I would want. Ruben O. Was so patient and let me make up my mind on my own. We laughed and talked about my job while we were waiting for approvals, and while he was waiting for me to make my decisions.
Melisa C.
MANOR